Category Archives: software

It’s A Bot Time for a New Conversation on Customer Engagement: A.I.-fueled analysis and social marketing

Next IT, which delivers optimal business outcomes through A.I.-powered customer engagement and workforce support, is executing a social marketing campaign on Twitter based on Jeff’s latest Stratecast SPIE* report Conversational A.I.: It’s A Bot Time for a New Conversation on … Continue reading

Posted in analytics, Big Data, Cotrupe, customer experience, data, marketing, MarketPOWER, social media, software, Stratecast, strategy, Twitter, WordPress | Tagged , , , , , | Leave a comment

Jeff Cotrupe, Stratecast, and IBM show how combining diverse datasets can help CSPs survive in an over-the-top (OTT) era

“Broadband everywhere” could leave communications service providers (CSPs), such as mobile carriers, nowhere. Now that most users are broadband-connected, providers such as Google, Netflix, Facebook, and more can provide over-the-top (OTT) services–video, voice and video calls, and text messaging over … Continue reading

Posted in analytics, Big Data, Cotrupe, customer experience, data, Frost & Sullivan, Google, marketing, product, research, social media, software, Stratecast, strategy, telecommunications, WordPress | Tagged , , , , | Leave a comment

Jeff Cotrupe’s Stratecast report analyzes Big Data at the speed of business: real-time analytics

Companies are starting to get a handle on Big Data, accessing all types of data from all relevant sources–but the pace of business, and of life itself, now demands they take it a step further by equipping their people with … Continue reading

Posted in analytics, Big Data, Cotrupe, data, Facebook, Frost & Sullivan, MarketPOWER, product, research, software, Stratecast, WordPress | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Jeff Cotrupe talks Big Data and analytics with Rufus Connell in rapid-fire Q&A at GIL 2014 Silicon Valley

Frost & Sullivan Vice President Rufus Connell interviewed Jeff Cotrupe, Industry Director, Big Data & Analytics, about exciting developments in the market at the 2014 Growth, Innovation, & Leadership conference (GIL) Silicon Valley. The two tackled six topics in eight … Continue reading

Posted in analytics, BI, Big Data, business intelligence, Cotrupe, data, Frost & Sullivan, MarketPOWER, product, research, revenue, software, Stratecast, strategy, WordPress | Tagged , , , | Leave a comment

Jeff Cotrupe appears in IBM video Business Analytics: Key to Business Survival in the 21st Century

  Jeff Cotrupe appears in an IBM video titled Business Analytics: Key to Business Survival in the 21st Century. In the video, Cotrupe asserts that intellectual property and Big Data have the power to make or break your company. Those … Continue reading

Posted in analytics, Big Data, Cotrupe, Frost & Sullivan, marketing, MarketPOWER, product, research, revenue, software, Stratecast, strategy | Tagged , | Leave a comment

e-Commerce Times quotes Jeff Cotrupe in “HP Does the Splits”

HP has just split itself into two companies, Hewlett Packard Enterprise and HP Inc. Hewlett Packard Enterprise will have a business-to-business (B2B) focus, providing business technology solutions, and HP Inc. will house HP’s printer and personal computer business, with a … Continue reading

Posted in analytics, BI, Big Data, Cotrupe, data, Frost & Sullivan, MarketPOWER, research, software, Stratecast, strategy | Tagged , , , , , , | Leave a comment

Jeff Cotrupe and Mark Friedman of Genesys show how Big Data drives mobile engagement and better customer experiences

Jeff Cotrupe joined Mark Friendman of Stratecast client Genesys on a webcast where they shared insights on how Big Data helps brands engage with consumers on the go and offer a better customer experience. The webcast is available for on … Continue reading

Posted in analytics, apps, BI, Big Data, business intelligence, Cotrupe, customer experience, data, Frost & Sullivan, marketing, mobile, mobile apps, mobile commerce, product, research, revenue, social media, software, Stratecast, strategy, WordPress | Tagged , , , , | Leave a comment

B/OSS features Jeff’s white paper for Stratecast client Comarch on how Big Data drives customer loyalty programs

Telecommunications industry publication Billing & OSS World recently featured Jeff Cotrupe’s research for Stratecast client Comarch in an article titled Mobile Operators Need Big Data-Driven Customer Loyalty Programs. “When operators take a look back, they realize they are sitting on … Continue reading

Posted in analytics, BI, Big Data, business intelligence, Cotrupe, customer experience, data, Frost & Sullivan, IT, MarketPOWER, product, research, revenue, social media, software, Stratecast, strategy | Tagged , , , , | Leave a comment

Crowdsourcing-driven, Bezos-backed doxo quotes Jeff Cotrupe in UPSTART Business Journal

In an article titled In the depths of the recession, Steve Shivers got Jeff Bezos to back his startup, UPSTART Business Journal talked with doxo CEO Shivers about his vision for the company, and how how he got the founder … Continue reading

Posted in analytics, BI, Big Data, Cotrupe, Frost & Sullivan, product, research, software, Stratecast, WordPress | Tagged , , , , , | Leave a comment

Jeff Cotrupe talks Big Data and GIL’14 with Frost & Sullivan Chairman David Frigstad and Energy Partner Roberta Gamble

Jeff Cotrupe of Stratecast had a lively and informative discussion about Big Data and the upcoming Growth, Innovation, & Leadership event with Frost & Sullivan Chairman David Frigstad and Roberta Gamble, Partner, Energy & Environmental Markets. GIL 2014 will take place … Continue reading

Posted in analytics, BI, Big Data, business intelligence, Cotrupe, data, forecast, Frost & Sullivan, marketing, MarketPOWER, mobile commerce, product, research, revenue, software, Stratecast, strategy, telecommunications, web analytics, WordPress | Tagged , , | Leave a comment