Tag Archives: chatbot

Stratecast Features Jeff’s Forecast for AI in Announcing its Predictions for 2017

Stratecast featured thoughts by Jeff and his Stratecast colleague Tim McElligott in announcing its predictions for the year ahead:  Stratecast | Frost & Sullivan Unveils 19 Communications Industry Transformational Predictions for 2017. Jeff asserts that AI–which first found commercial viability … Continue reading

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It’s A Bot Time for a New Conversation on Customer Engagement: A.I.-fueled analysis and social marketing

Next IT, which delivers optimal business outcomes through A.I.-powered customer engagement and workforce support, is executing a social marketing campaign on Twitter based on Jeff’s latest Stratecast SPIE* report Conversational A.I.: It’s A Bot Time for a New Conversation on … Continue reading

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