Tag Archives: retail

Data disconnects are blowing a $1.75 trillion hole in the global retail market–but unified order management can close the gap

Retailers are in search of answers about who their customers are; how much traffic their stores and sites are getting; what customers are doing in-store and on-site; and how stores, sites, and employees are performing. They seek answers to those … Continue reading

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Jeff Cotrupe and Mark Friedman of Genesys show how Big Data drives mobile engagement and better customer experiences

Jeff Cotrupe joined Mark Friendman of Stratecast client Genesys on a webcast where they shared insights on how Big Data helps brands engage with consumers on the go and offer a better customer experience. The webcast is available for on … Continue reading

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Information Week chats with Jeff Cotrupe about Big Data, retailers, shoppers, and privacy

Oceanside, CA, USA, 18 January 2014 – Information Week’s Jeff Bertolucci spoke with Jeff Cotrupe this week about how retail/Wi-Fi analytics, also known as in-store analytics, is equipping retailers to survive in the Age of Amazon–and how it works so … Continue reading

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Stratecast publishes Jeff Cotrupe’s report: The Human Bounce Rate

Can (and Should) Retail/Wi-Fi Analytics Help Retailers Survive in the Age of Amazon? Oceanside, CA, USA, 27 November 2013 – Stratecast has published Jeff Cotrupe’s report The Human Bounce Rate: Can (and Should) Retail/Wi-Fi Analytics Help Retailers Survive in the … Continue reading

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